You should use technology in all departments of your business for improving processes. Accountants can make use of financial software and tools for handling money. Marketers should use every digital method at their disposal. Even things like smartphones can improve communication around your business.
But are you using tech in your storefront? It isn’t just shops that can benefit from a few new devices at their point-of-sale. No matter what you’re selling, having some gadgets to improve the customer service process will pay off. Here are some of the tech upgrades you should take advantage of in your storefront.
Table of Contents
A Tablet
Tablets are one of the most useful, multi-functional devices you can have in your business. Android and Apple tabs can both be used in conjunction with many professional apps. It’s not surprising that the popularity of tablets in small businesses is rising. It can also be handy for your storefront.
You can use point-of-sale software to make customer transactions simpler than ever. All your cashier needs to do is tap a few buttons to complete a customer purchase. You can also attach a card reader for fast and easy payments.
They’re simple to use and can make your point-of-sale faster. They’ll come in handy for other business tasks as well. It’s well worth taking advantage of tablets in your storefront.
Self-Checkouts
Many consumers these days demand the ability to complete their purchases themselves. Setting up self-checkouts benefits both you and your customers. All they’ll need to do is take their items to the self-checkout point and pay.
There can be some difficulties. These systems can sometimes have errors. It also makes it easier for shoplifters to try and get away with some goods. Although, you can counteract these problems by having service staff close by. Weigh up the pros and cons before you implement self-checkouts in your storefront.
RFID Tags
Adding small RFID tags to your products can help in many ways. For one, stock-taking becomes much faster and easier. All it takes is scanning the tags on your stock. It can also prevent thievery, as security gates can detect these tags.
It also makes checkouts faster, so there’s plenty of reasons to start using RFID technology. On the downside, it can be costly to implement. Consider whether it’ll give your store a good ROI. It’s often used in stores with more expensive products such as clothing.
Digital Displays
Displays are used all over stores. You might have banners up to let customers know where products are. They can also be used for showing prices or leading buyers to the best sales promotions. But having to replace paper signs can be tough work. Instead, you might want to look into digital signage.
These can be used both in your store window and around your shop floor. It’s easy to change what’s on display in a matter of seconds.
It’s a highly useful piece of technology for businesses. Not only is it practical, but it can also give your store a professional and modern image.
Image source:
Image 1 – By Z22 – Own work, CC BY-SA 4.0, Link
Image 2 – By GlobalTWNews – Own work, CC BY-SA 3.0, Link
